AI Customer

Success Software

6 in 1 tool to empower customer success team with a focus on client engagement

All customer communication in one place

Get closer to your clients

Surround them
with attention and care

Increase client loyalty

Decrease Churn rate

What industry experts say

What Our Clients Say - StarUp X Webflow Template
Andy S.
Director of Success

“Customizable engagement campaigns in cusman.io allowed us to send targeted messages and offers to at-risk customers, resulting in a significant reduction in churn.

What Our Clients Say - StarUp X Webflow Template
Archi T.
VP of Account Management

"The engagement tools in Cusman are a game changer. We're now able to provide a level of personalized attention to our customers that was simply not possible before"

What Our Clients Say - StarUp X Webflow Template
Lily W.
VP of Customer Success

"Cusman has been helpful in reducing our churn rate. Its powerful analytics and engagement tools allow us to proactively reach out to customers who may be at risk of churning."

What Our Clients Say - StarUp X Webflow Template
Sophie M.
VP of Customer Success

“This tool has not only reduced churn, but also increased customer satisfaction and loyalty.”

What Our Clients Say - StarUp X Webflow Template
Sophie M.
VP of Customer Success

“This tool has not only reduced churn, but also increased customer satisfaction and loyalty.”

What Our Clients Say - StarUp X Webflow Template
Matt C.
Director of CSM

“it's a game changer. The insights and data it provides have helped us make smarter, more informed decisions about our customer success strategy

What Our Clients Say - StarUp X Webflow Template
Robert F.
CRO

“I've tried a lot of customer success software over the years, but cusman.io is by far the best. Its user-friendly interface and tons of outreach options make it a breeze to use

What Our Clients Say - StarUp X Webflow Template
Will M.
CRO

"With cusman we've been able to boost retention and satisfaction across the board. Highly recommend!"

Start using the CRM platform of the future.

Cusman unifies customer data across your tech stack so you can proactively identify trends and leverage insights for a world-class customer experience. Think CRM, product analytics, support tickets, emails, NPS, and revenue data — all in one tab.

Start using the CRM platform of the future.

Cusman unifies customer data across your tech stack so you can proactively identify trends and leverage insights for a world-class customer experience. Think CRM, product analytics, support tickets, emails, NPS, and revenue data — all in one tab.

Coming Soon

AI CSM
Co - Pilot

Boost efficiency

Empower your customer success team with our AI-powered CSM Co-Pilot, enhancing decision-making and prioritizing tasks based on data-driven insights.

Transform engagement

Leverage the AI Co-Pilot's real-time assistance during meetings for personalized interactions, improved retention, and stronger customer relationships.

Cusman's Customer Success Software: Empower Experiences

Maximize customer satisfaction, retention and growth with our powerful Customer Success Software. Empowering businesses like yours, our platform provides cutting-edge tools and insights to foster meaningful connections with your customers.

Manage Customers

With Cusman's Customer 360 feature, all the details for your client are in one place, including analytics, health scores, contacts, addresses, bills, and support tickets. Say goodbye to scattered data and hello to efficient customer management.

Customer 360

Analytics, Health Score, Contacts from the client, Address, Bills from Quickbooks, support tickets from Freshdesk, Zen Desk, etc.

Health Scores

Ability to use predefined, or create your own health scores. With data impacting the score, and calculation fields.

Playbooks

Automate repetitive processes use ready-made solutions or specify what actions the system will take.

Tasks

No more chaotic poorly planned actions and lost time - Clear actions thanks to the built-in task manager. Dividing the teamwork into projects, tracking responsibility, and their productivity.

Alerts

The smart alert system will help you not to miss anything. We have introduced smart tips so that you always know what each feature means and productively use the service.

Boost Customer Satisfaction
with NPS Surveys

Easily collect customer feedback with our NPS feature. Place a code on your website for easy survey participation through pop-up widget or email. Improve satisfaction and gain valuable insights.

Manage Team

Projects

Create processes under your control that can be repeated again and again without wasting time.

Team 360

Be fully aware of the work of the team: the most important performance metrics, tasks - all in one place.

Analytics

Track team performance in numbers: Upsales, Net revenue and others.

Outreach

😎
Reach out to your customers

All client engagement from one place: WhatsApp, Telegram, SMS, Calls and etc., keeping the history of communication.

Automated outreach

Speed up the work of employees with automation: algorithms are designed to work with the client when you are unable to reach them.

Outreach on the scale

Notify all your customers about new products and updates via a personalized e-mail and SMS in just two clicks.

Integrations

Fast implementation with all tools that your business uses

What Our Clients Say - StarUp X Webflow Template

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Will Miller
Marketing Manager
What Our Clients Say - StarUp X Webflow Template

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Lily Woods
Sales Manager

Mastering Customer Success with the Best Software: The Ultimate Guide" - Your Roadmap to Success!

Unlock the secrets to mastering customer success. Discover industry-leading strategies, proven methodologies, and cutting-edge tools that will drive satisfaction, retention, and growth.

Make New Era business with full focus on the clients care with the best
partners
*Schedule a demo